Nestlé is piloting refillable vending machines for Milo and Koko Krunch to explore novel solutions that help eliminate the need for disposable packaging.
- Initially refillable vending machines will be available at two retailers for trial
- In 2021, Nestlé piloted reusable and refillable containers
- Consumers can bring their own containers
Working in collaboration with the start-up Qyos by Algramo, the innovative machines will be available at two local retailers in Indonesia during a four-to-six-month trial period.
Consumers can bring their own containers, or they can buy provided containers that are available at each of the locations. They can digitally access product information typically found on packaging through a QR code, such as ingredients, nutritional values, and shelf life.
Packaging experts at Nestlé R&D centers in Singapore and Switzerland collaborated with the Nestlé teams in Indonesia, as well as the start-up for the development of the vending machines. Using their expertise, they ensured that the refillable systems maintained the safety and freshness of products across the supply chain while considering the local context, such as Indonesia’s hot and humid climate conditions.
Gaelle de Mestral, Head of R&D Packaging at Nestlé, says: “We are actively exploring innovative, alternative delivery systems such as bulk, reuse, and refill options across several product categories. By undertaking this second pilot for Milo and Koko Krunch, we’ll gain new insights that can be applied to our products and further assess the refillable system’s effectiveness in preventing packaging waste along the supply chain.”
In 2021, Nestlé piloted reusable and refillable containers for Milo, Dancow, and Koko Krunch in South Jakarta. Consumers could purchase the products from tricycle carts fitted with refillable dispensing systems. These findings resulted in valuable insights, and now Nestlé will embark on the second phase of the pilot, where people can purchase Milo and Koko Krunch in two retail locations.
Samer Chedid, President Director of Nestlé Indonesia, says: “Locally, we are pursuing the development of sustainable packaging by launching a second study for the refillable system. We hope that through the Nestlé x Qyos refilling machine technology, we can support the government to encourage people to reduce the use of packaging while also contributing to environmental sustainability goals in Indonesia.”
Collaboration across different sectors is key to address the global issue of plastic packaging waste. Nestlé actively engages with start-ups, suppliers, and academic institutions to research and develop new packaging materials and solutions. This work is being driven by the Nestlé Institute of Packaging Sciences together the global R&D network to evaluate the safety and functionality of various sustainable packaging materials. The company has already run over 20 pilot tests for reuse and refill systems in 12 countries. This includes a recent pilot test for Nesquik reusable containers in Germany in collaboration with start-ups, local retailers, and other partners.